Commerce Strategy

Strategies That Drive Digital Excellence.

The art of making the long term choices

Drive sustainable growth, boost customer engagement, and position your business for success in the dynamic digital landscape. Together, we can shape your digital future.

 

Vision & roadmap creation

We assess your technology infrastructure and develop optimal solutions that meet your needs. We provide guidance in selecting and integrating the right technologies, ensuring a well-designed architecture that supports your digital commerce ambitions.

Vendor selection

Navigating the vendor landscape, we assess capabilities, align business requirements, and guide you in selecting the right technology partners for successful implementations. We represent and stand up for you when necessary.

Solution design

We assess your technology infrastructure and develop optimal solutions that meet your needs. We provide guidance in selecting and integrating the right technologies, ensuring a well-designed architecture that supports your digital commerce ambitions.

Rapid prototyping

Our POC and prototyping services validate technology choices, ensuring functionality, performance, and seamless integration before committing to full-scale implementations, mitigating risks and maximizing ROI.

What are your strategic challenges?

We love to exchange ideas and share our experiences to resolve your challenges of your digital commerce journey. 

Why is making the right choice so difficult?

Making technology choices can be challenging due to several reasons. And you are not alone, many of your peers struggle with the same trade-offs.

Complexity

73% of IT decision-makers report this (IDG).

The technology landscape is vast and continually evolving. There are numerous options available, each with its own features, capabilities, and compatibility considerations. Understanding and navigating this complexity can be overwhelming.

Diverse needs

48% of organizations report this (Gartner).

Different businesses have unique requirements and objectives. Finding the technology that best aligns with these needs can be a complex task. It requires a thorough analysis of current systems, future scalability, integration capabilities, and specific functionalities required.

Cost considerations

37% of IT professionals report this (Spiceworks).

Technology investments can be significant, and organizations need to carefully evaluate the return on investment (ROI) and long-term cost implications. Balancing budget constraints with the need for robust and scalable solutions adds another layer of complexity.

Expertise and resources

65% of organizations report this (Nash/KPMG).

Implementing new technologies often requires specialized expertise and resources. Assessing internal capabilities, identifying skill gaps, and determining whether to rely on in-house teams or engage external partners adds another layer of complexity to the decision-making process.

Compatibility

45% of organizations report this (Deloitte).

Existing technology infrastructure, systems, and processes need to seamlessly integrate with new solutions. Ensuring compatibility and minimizing disruption during implementation can be challenging, particularly in complex enterprise environments.

Future-proofing

53% of businesses report this (Forrester).

Selecting technology that can adapt and scale as the business evolves is crucial. Anticipating future needs and ensuring the chosen technology can support growth and innovation can add further complexity to decision-making.

What are the costs of bad decisions?

Considering these potential costs, it is crucial for organizations to carefully evaluate their technology choices, seek expert guidance, and conduct thorough assessments to mitigate the risks associated with making the wrong decisions.
Implementing technology that does not align with business needs or fails to deliver expected results can lead to wasted investments and financial losses. Organizations may need to invest additional resources to rectify the situation, such as replacing or integrating new technology, resulting in increased costs.
Choosing the wrong technology means missed opportunities to leverage innovative solutions and gain a competitive edge in the market. This can result in lost market share, decreased customer engagement, and an inability to keep up with industry trends.

Technology choices that do not prioritize user experience can negatively impact customer satisfaction. This can lead to reduced customer loyalty, decreased sales, and damage to the brand’s reputation, ultimately impacting the bottom line.

Choosing technology that is not suitable for the organization’s workflow or lacks essential features can hinder operational efficiency. This can result in time-consuming workarounds, manual processes, and decreased productivity, leading to inefficiencies and reduced profitability.

Poor technology choices can disrupt day-to-day operations, causing system downtime, errors, and disruptions in service delivery. This can result in lost sales, frustrated customers, and damage to the organization’s credibility.

Selecting technology that lacks scalability can limit the organization’s ability to grow and adapt to changing market demands. This can result in missed opportunities, hindered expansion, and the need for costly technology replacements in the future.
Inadequate technology choices may expose the organization to security vulnerabilities and data breaches. This can lead to compromised customer information, legal ramifications, financial penalties, and damage to the organization’s reputation.

Composable Commerce

Empower your business with a composable commerce strategy that adapts to changing market demands, embraces microservices and API-first approaches, and optimizes your buying experience based on data and analytics, all while maintaining agility and scalability in your operations.​

Composable commerce is like building with LEGO blocks. You can assemble different pieces of software to create your own unique online shopping experiences. It allows you to customize and tailor your shopping experience to match the customer intention, the channel and your specific business needs.

Instead of relying on a single, monolithic platform, composable commerce gives you the freedom to choose and integrate the best tools and services for each aspect of your online business. It’s like picking the best bricks for each part of your LEGO creation.

With composable commerce, you have the flexibility to add or replace components as your business grows or your needs change. It’s a modular approach that allows you to stay agile and adapt to new technologies and customer demands without having to rebuild your entire ecosystem from scratch.

In a composable digital commerce landscape, various systems are typically included to support different aspects of the online business:

What are your technology challenges?

We love to exchange ideas and share our experiences to resolve your challenges of your digital commerce journey.